[{"id":4715218006,"job_id":4564784006,"title":"Lead Software Engineer, KStreams ","location":{"name":"New York, New York, United States"},"content":"<p><strong>The Role</strong></p>\n<p>We are seeking a hands-on Lead Engineer to join our team who has a passion and expertise in helping us build our next-gen Trading Workstation. </p>\n<p>The ideal candidate is someone who has demonstrated experience in building and operating highly scalable, available, and fault-tolerant Trading platforms across a range of technologies. You should be passionate about technology, architecture, software engineering and quality, and innovatively addressing business problems. You will work with the team to collaborate on software solutions and architecture and ensure exceptional software engineering practices, and good documentation. &nbsp;</p>\n<p>It’s essential to be willing to take on new skills to meet the shifting demands of accelerating our modernization efforts to the public cloud and Kubernetes world. Feedback from your users should be something that you look forward to, as you will work closely with the Product and Engineering to incorporate their needs into the team’s roadmap and use it as a measure of success. A critical success factor is being viewed as a trusted partner and collaborator, including business and technology stakeholders.&nbsp;</p>\n<p>We embrace a culture of collaboration and experimentation while striving and encouraging all team members to focus on continuous improvement and learning. We openly welcome diverse perspectives and people who are not afraid to challenge assumptions and prior ways of working. &nbsp;Otherwise, how do we innovate, learn and grow as a team and individuals?  &nbsp;</p>\n<p><strong>How You'll Help Take Us There</strong></p>\n<p>You will demonstrate competencies across five key dimensions:&nbsp;</p>\n<ul>\n<li><strong>Interpreting business needs and setting strategy - </strong>Provide technical vision, drive strategy around solutions, solve complex problems, and act as the technical owner across strategic efforts for which your team(s) are responsible.&nbsp;</li>\n<li><strong>Project Execution and Applying Technology -</strong> Own the services your team delivers – from requirements gathering, design, development, testing, to production – and support the platform, while establishing repeatable processes and methods that ensure high productivity, quality, and reliability.&nbsp;</li>\n<li><strong>Providing Architecture Guidance - </strong>Define the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the firms target-state architecture vision. Create deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment.&nbsp;</li>\n<li><strong>Team Leadership - </strong>Lead a team of engineers in identifying and implementing well-architected, cloud-native solutions that deliver the best possible experience for our clients and engineering teams. Mentor software engineers on the team, and through code reviews, ensure that all work meets team and industry standards.&nbsp;</li>\n<li><strong>Assessing Technology -</strong> Facilitates the evaluation and selection of software product standards and services, as well as understanding emerging technology trends and disruptions and their practical application to enable new and evolving business capabilities.&nbsp;</li>\n</ul>\n<p><strong>What You Bring to the Table</strong>&nbsp;</p>\n<ul>\n<li>10+ years of experience of progressive software engineering experience, with 5+ in cloud computing environment (e.g., applications, infrastructure, storage, data, and platforms)&nbsp;</li>\n<li>Adept at building and designing events driven architecture with Java and Kafka (KStreams)</li>\n<li>3+ years of streaming and event processing architectures and platforms (e.g., Kafka) &nbsp;</li>\n<li>Ability to plan, estimate, and manage the technical aspects of project execution and delivery&nbsp;</li>\n<li>Have a product mindset that is deeply empathetic to customer needs, strategic in orientation, and metrics and outcomes-driven&nbsp;</li>\n<li>Ability to leverage GenAI tools (e.g., GitHub Copilot or equivalent) to accelerate development and improve code quality.</li>\n<li>Applying AI-driven practices such as prompt engineering and AI-assisted code reviews to boost productivity and reduce delivery time while mitigating risks.</li>\n<li>Comfortable with ambiguity and adapting to changing requirements, with a proactive bias towards action&nbsp;</li>\n<li>Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt.&nbsp;</li>\n<li>Comfortable delivering presentations to senior-level executives and technical audiences.&nbsp;</li>\n<li>Minimum of 3 years of people management experience leading global teams.     &nbsp;</li>\n<li>E-trading and financial services industry, FIX Protocol experience is a plus.&nbsp;</li>\n</ul>\n<p><strong>What We’re Looking for&nbsp;&nbsp;</strong></p>\n<ul>\n<li>A proponent of strong collaborative software engineering techniques and methods: agile development, continuous integration, code review or pairing, unit testing, refactoring and related approaches. &nbsp;</li>\n<li>Ability to articulate and document architectural decisions and roadmaps at a senior executive level.&nbsp;</li>\n<li>Demonstrated ability to understand the long-term (\"big picture\") and short-term perspectives of situations.&nbsp;</li>\n<li>Proven ability to build and maintain effective, trusting partnerships with product managers, architects and technical leads for individual products and applications.&nbsp;</li>\n<li>Ability to propose and estimate the financial impact of solution architecture alternatives.&nbsp;&nbsp;</li>\n<li>Trusted and respected as a thought leader who can influence and persuade business, IT leaders and engineering teams.&nbsp;&nbsp;</li>\n<li>Technology neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences.&nbsp;</li>\n<li>Displays humility, drive, intellectual curiosity, and integrity.&nbsp;</li>\n<li>Motivated and driven by achieving long-term business outcomes.&nbsp;</li>\n<li>Ability to work effectively in a team environment and lead cross-functional teams.&nbsp;</li>\n</ul>\n<p><strong>What You Can Expect from Us</strong></p>\n<ul>\n<li>Hybrid Environment: Our employees enjoy a mix of working in the office and from home</li>\n<li>Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks</li>\n<li>Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days</li>\n<li>Generous Parental Leave: Up to 20 weeks fully paid leave</li>\n<li>401(k): Dollar-for-dollar employer match up to $17,500</li>\n<li>Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more</li>\n<li>Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location</li>\n<li>Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers</li>\n<li>Core benefits: Highly competitive medical, dental, and vision programs</li>\n</ul>\n<p>For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $200,000 USD to $250,00 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.</p>\n<p>MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.</p>\n<p>All of your information will be kept confidential according to EEO guidelines.</p><div class=\"content-conclusion\"><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><a href=\"https://www.marketaxess.com/pdf/greenhouse-mktx-privacy-notice.pdf\" target=\"_blank\">MarketAxess Privacy Notice for Candidates</a></span></p>\n<p><a href=\"https://www.marketaxess.com/pdf/CCPA-notice.pdf\" target=\"_blank\">CCPA Notice at Collection for California Employees and Applicants</a></p></div>","internal_content":null,"live":true,"active":true,"external":true,"internal":false,"first_published_at":"2026-09-22T10:20:41-04:00","created_at":"2026-09-22T10:20:41-04:00","updated_at":"2026-10-28T12:45:00-04:00"},{"id":4713231006,"job_id":4563808006,"title":"Sales Relationship Manager","location":{"name":"Chicago, Illinois, United States"},"content":"<p><strong>The Role</strong></p>\n<div>\n<p><span class=\"TextRun SCXW152662648 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW152662648 BCX0\">We are seeking a Sales Relationship Manager to join our&nbsp;</span></span><span class=\"TextRun SCXW152662648 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW152662648 BCX0\">Chicago-based</span> </span><span class=\"TextRun SCXW152662648 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW152662648 BCX0\">client sales team. This role will be part of a team dedicated to marketing our products and services to this client base with unique needs.</span></span><span class=\"EOP Selected SCXW152662648 BCX0\" data-ccp-props=\"{}\">&nbsp;</span></p>\n<p>The successful candidate will work to remove barriers to adoption, improve execution outcomes, and drive consistent growth in client‑initiated activity. Alongside this, the role requires consistent day‑to‑day client coverage, including regular interaction with trading desks and structured performance reviews throughout the year. A core part of the role is the active use of AI and data‑driven workflows to identify opportunities, improve efficiency, and scale coverage across the dealer network.</p>\n</div>\n<p><strong>How You’ll Help Take Us There</strong></p>\n<ul>\n<li><span data-contrast=\"auto\">Act as a senior advisor internally and externally and provide primary coverage to MarketAxess' largest and most complex customers</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Create and execute a business plan for large/important/complex clients, territories or accounts; creates the vision/strategy</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Consistently demonstrate long-term year over year revenue and volume growth across new and existing initiatives</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Sell MarketAxess trading capabilities to current and potential customers, focusing on </span><span data-contrast=\"auto\">investment grade and high yield</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Be an expert on the market, anticipate customer needs, and pursue opportunities to increase market share</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Maintain customer relationships and a sizable book of business; routinely interact with Heads of Trading (Trading management)</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Proactively identify solutions that can help customers grow their business and drive new revenue</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Present executive level presentations and metrics to communicate team strategy, accomplishments and goals</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Develop, pursue and push through to closing, high value opportunities</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Conduct detailed needs assessment for prospective partners focused on their business needs and strategic priorities</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Oversee daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Automate routine tasks such as reporting, account analysis, and meeting preparation</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Generate tailored insights, summaries, and dealer materials using AI tools</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Improve speed and quality of decision making by combining AI outputs with market understanding</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Experiment with new AI enabled workflows to enhance</span><span data-contrast=\"auto\"> client engagement </span><span data-contrast=\"auto\">and execution outcomes</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Partner with internal teams to support adoption of data driven and AI enabled solutions</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n</ul>\n<p><strong>What We’re Looking for&nbsp;&nbsp;</strong></p>\n<ul>\n<li><span data-contrast=\"auto\">6+ years of experience in a sales capacity, fixed income experience required</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Prior broker/dealer, buy-side firm, or other electronic trading venue experience</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Detailed knowledge of the fixed income markets, preferably investment grade, high yield, Emerging Markets, leveraged loans, credit derivatives and fixed income ETFs</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Knowledge of the MarketAxess platform and product suite</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Series 7 &amp; 63 required</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Experience working with technology groups, becoming familiar with infrastructure, components and workflow</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Ability to interact and provide insight to line-traders and trading management</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Strong leadership qualities with outstanding interpersonal, communication and influencing skills (eg. negotiation, consultative skills)</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Excellent collaborative skills and ability to successfully partner across functions and lines of business</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">High agency mindset that takes initiative, can handle objections, and create opportunities. </span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Passion for electronic trading and the resilience to effectively promote its continued evolution through MarketAxess products</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Ability to be in office as needed per company requirements</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n<li><span data-contrast=\"auto\">Travel required for training and customer engagement</span><span data-ccp-props=\"{}\">&nbsp;</span></li>\n</ul>\n<p><strong>What You Can Expect from Us</strong></p>\n<ul>\n<li>Hybrid Environment: Our employees enjoy a mix of working in the office and from home</li>\n<li>Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.</li>\n<li>Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days</li>\n<li>Generous Parental Leave: Up to 20 weeks fully paid leave</li>\n<li>401(k): Dollar-for-dollar employer match up to $17,500</li>\n<li>Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount</li>\n<li>Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more</li>\n<li>Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location</li>\n<li>Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakers</li>\n<li>Core benefits: Highly competitive medical, dental, and vision programs</li>\n</ul>\n<p>For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $115,000 USD to $165,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.</p>\n<p>MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.</p>\n<p>All of your information will be kept confidential according to EEO guidelines.</p><div class=\"content-conclusion\"><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><a href=\"https://www.marketaxess.com/pdf/greenhouse-mktx-privacy-notice.pdf\" target=\"_blank\">MarketAxess Privacy Notice for Candidates</a></span></p>\n<p><a href=\"https://www.marketaxess.com/pdf/CCPA-notice.pdf\" target=\"_blank\">CCPA Notice at Collection for California Employees and Applicants</a></p></div>","internal_content":null,"live":true,"active":true,"external":true,"internal":false,"first_published_at":"2026-09-15T09:08:20-04:00","created_at":"2026-09-15T09:08:20-04:00","updated_at":"2026-09-29T14:26:41-04:00"},{"id":4716280006,"job_id":4565397006,"title":"Senior Product Associate, EM ","location":{"name":"London, England, United Kingdom"},"content":"<p><strong>The Role</strong></p>\n<p>The Product function plays a critical role in bridging clients, sales, and technology, ensuring MarketAxess’ solutions are clearly articulated, commercially adopted, and continuously refined based on real client needs.&nbsp;</p>\n<p>While closely aligned with Product Management, this role is&nbsp;primarily&nbsp;client&nbsp;facing&nbsp;and commercial in nature<strong>.&nbsp;</strong>This Senior Product Associate will spend significant time engaging directly with clients and sales teams - presenting solutions, supporting pitches, leading product discussions, reviewing performance, and gathering structured feedback that informs product development.&nbsp;</p>\n<p>The Senior Product Associate acts as a&nbsp;technical sales specialist<strong>,</strong>&nbsp;serving as a trusted subject&nbsp;matter expert on MarketAxess products, client workflows, and fixed income market structure. They work alongside Sales to drive adoption, articulate value propositions, and support complex client conversations, while ensuring client feedback is accurately captured and fed back into the product roadmap.&nbsp;</p>\n<p>The key objectives of this role are:&nbsp;&nbsp;</p>\n<ul>\n<li>Fully enable our sales organization to achieve product targets through a combination of data, education, collateral, and direct specialist sales support.</li>\n<li>Ensure our product roadmap remains aligned with current and future client demand and evolving market trends.&nbsp;</li>\n</ul>\n<p>In addition, a Senior Product Associate is expected to&nbsp;own strategic engagement&nbsp;across one or more product areas or solutions. This includes partnering with Sales on account strategies,&nbsp;identifying&nbsp;opportunities for deeper product usage, and helping shape how MarketAxess positions its solutions in evolving electronic credit markets&nbsp;</p>\n<p>The ideal candidate will have an e-trading product, Fixed Income, sales experience. They will also have experience in market structure in Eurobond, US or EM credit markets and how clients trade in these markets. They will be able to use this knowledge to drive a sales engagement strategy that will help MarketAxess accelerate the evolution of fixed income electronic trading.&nbsp;</p>\n<p><strong>How You’ll Help Take Us There</strong></p>\n<ul>\n<li>Collaborate with global Senior Product Specialists and sales to define and execute client engagement strategies.</li>\n<li>Use analytics tools to report on product usage and market trends.</li>\n<li>Analyze client and market data to identify key drivers and produce targeted sales materials.</li>\n<li>Attend meetings, deliver product demos to clients, and offer expertise on changes.</li>\n<li>Help promote, and champion our solutions including (but not limited to) Portfolio Trading, Automation and Block Trading workflows internally and externally with clients.</li>\n<li>Gather and prioritize client feedback for product management.</li>\n<li>Educate sales teams about product and market updates; develop supporting materials like guides and presentations.</li>\n<li>Create marketing materials with input from product, sales, marketing, and legal teams.</li>\n<li>Build tracking tools for product KPIs and progress.</li>\n<li>Assist with product launches, provide updates, and promote product development internally.</li>\n<li>\n<div>Identify opportunities to incorporate AI and automation into day-to-day workflows, improving operational efficiency, knowledge sharing, and service delivery across the Product team.</div>\n</li>\n</ul>\n<p><strong>&nbsp;</strong><strong>What We’re Looking For</strong></p>\n<ul>\n<li>4+ years of product/sales experience/trading in relevant market</li>\n<li>Electronic trading knowledge, gained at an investment Bank, asset manager, private bank or electronic trading platform</li>\n<li>Self-motivated, humble, nimble-learning, tenacious, intellectually curious, entrepreneurial, high EQ</li>\n<li>\n<div>Experience successfully taking products from initial concept through development and go-to-market</div>\n</li>\n<li>Excellent communication and customer facing skills</li>\n<li>Excellent PowerPoint production and presentation skills</li>\n<li>Excellent AI skills</li>\n<li>Analytical mind and strong excel skills to mine and present data</li>\n<li>Ability to manage projects and prioritize work effectively</li>\n<li>Service and results orientated</li>\n<li>Fixed income market experience including Interest Rate Swaps</li>\n<li>\n<div>Strong understanding of AI capabilities and emerging technologies, with the ability to effectively utilize generative AI tools to analyze data, create content, automate routine tasks, and drive product adoption and client engagement.</div>\n</li>\n<li>Knowledge of the buyside and/or sell side trading workflow is preferred&nbsp;</li>\n</ul>\n<p><strong>What You Can Expect from Us&nbsp;</strong></p>\n<ul>\n<li>Central Location: based at our city offices near St Paul's.&nbsp;&nbsp;</li>\n<li>Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines&nbsp;</li>\n<li>Paid Time Off: 25 days annual leave entitlement plus 2 charity days</li>\n<li>Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service&nbsp;</li>\n<li>Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan</li>\n<li>Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences&nbsp;</li>\n</ul>\n<p><em>Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Product work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.</em></p><div class=\"content-conclusion\"><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><a href=\"https://www.marketaxess.com/pdf/greenhouse-mktx-privacy-notice.pdf\" target=\"_blank\">MarketAxess Privacy Notice for Candidates</a></span></p>\n<p><a href=\"https://www.marketaxess.com/pdf/CCPA-notice.pdf\" target=\"_blank\">CCPA Notice at Collection for California Employees and Applicants</a></p></div>","internal_content":null,"live":true,"active":true,"external":true,"internal":false,"first_published_at":"2026-09-28T11:17:16-04:00","created_at":"2026-09-28T11:17:16-04:00","updated_at":"2026-10-27T11:49:20-04:00"},{"id":4725479006,"job_id":4570059006,"title":"Senior Production Support Engineer ","location":{"name":"London, England, United Kingdom"},"content":"<p><strong>The Role</strong></p>\n<p><span class=\"TextRun SCXW126724514 BCX8\" lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126724514 BCX8\">This role</span><span class=\"NormalTextRun SCXW126724514 BCX8\"> is to ensure the reliability, scalability, and performance of our production systems. You will focus on implementing </span><span class=\"NormalTextRun SCXW126724514 BCX8\">engineering </span><span class=\"NormalTextRun SCXW126724514 BCX8\">principles to automate operations, enhance system reliability</span><span class=\"NormalTextRun SCXW126724514 BCX8\"> and monitoring</span><span class=\"NormalTextRun SCXW126724514 BCX8\">, </span><span class=\"NormalTextRun SCXW126724514 BCX8\">reduce </span><span class=\"NormalTextRun SCXW126724514 BCX8\">repetitive manual effort</span><span class=\"NormalTextRun SCXW126724514 BCX8\">, </span><span class=\"NormalTextRun SCXW126724514 BCX8\">and improve the overall </span><span class=\"NormalTextRun SCXW126724514 BCX8\">client and </span><span class=\"NormalTextRun SCXW126724514 BCX8\">user experience. As a Production Support Engineer, this person will be responsible for&nbsp;</span><span class=\"NormalTextRun SCXW126724514 BCX8\">designing and </span><span class=\"NormalTextRun SCXW126724514 BCX8\">maintaining</span> <span class=\"NormalTextRun SCXW126724514 BCX8\">monitoring and </span><span class=\"NormalTextRun SCXW126724514 BCX8\">infrastructure, </span><span class=\"NormalTextRun SCXW126724514 BCX8\">tools, automation, </span><span class=\"NormalTextRun SCXW126724514 BCX8\">and other technology</span><span class=\"NormalTextRun SCXW126724514 BCX8\">. By </span><span class=\"NormalTextRun SCXW126724514 BCX8\">leveraging</span> <span class=\"NormalTextRun SCXW126724514 BCX8\">expertise</span><span class=\"NormalTextRun SCXW126724514 BCX8\"> in automation, incident management, and performance optimization, </span><span class=\"NormalTextRun SCXW126724514 BCX8\">the successful candidate </span><span class=\"NormalTextRun SCXW126724514 BCX8\">will contribute to building robust and resilient systems that support business goals.</span></span><span class=\"EOP SCXW126724514 BCX8\" data-ccp-props=\"{}\">&nbsp;</span></p>\n<p><span class=\"EOP SCXW126724514 BCX8\" data-ccp-props=\"{}\"><span class=\"TextRun SCXW145617219 BCX8\" lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW145617219 BCX8\">The ideal candidate will have a strong understanding of </span><span class=\"NormalTextRun SCXW145617219 BCX8\">electronic </span><span class=\"NormalTextRun SCXW145617219 BCX8\">trading systems</span> <span class=\"NormalTextRun SCXW145617219 BCX8\">as well as experience </span><span class=\"NormalTextRun SCXW145617219 BCX8\">building </span><span class=\"NormalTextRun SCXW145617219 BCX8\">monitoring</span><span class=\"NormalTextRun SCXW145617219 BCX8\"> solutions to increase the reliability and performance of production electronic trading systems</span><span class=\"NormalTextRun SCXW145617219 BCX8\">.</span></span><span class=\"EOP SCXW145617219 BCX8\" data-ccp-props=\"{}\">&nbsp;</span></span></p>\n<p><strong>How You’ll Help Take Us There</strong></p>\n<ul>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Production Process Optimization: Develop, implement, and continuously improve production processes to enhance efficiency, reduce costs, and ensure product quality.&nbsp;</span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Build and enhance monitoring systems to provide visibility into the system health and uptime.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Provide technical expertise and support to production teams, troubleshooting issues and implementing solutions to minimize downtime and improve operational reliability.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Continuous Improvement: Drive continuous improvement initiatives across the production engineering and support functions. Stay abreast of industry trends and advancements and apply relevant innovations to enhance operational performance.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Communicate technical plans, progress, and issues to stakeholders, including technical and non-technical audiences.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Present technical designs, project plans, and status updates to various stakeholders, including senior management.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Identify areas for process improvement and implement changes to increase efficiency, productivity, and quality.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Develop and maintain technical documentation, including architecture diagrams, design documents, and technical guides.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"21\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Ensure compliance with industry regulations, company policies, and technical standards.<span data-ccp-props=\"{}\">&nbsp;</span></li>\n</ul>\n<p>Involvement in production support responsibilities will also include:</p>\n<ul>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services</span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Form part of the global support roster to assist in our follow the sun model. Participate in weekend support rosters</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Provide technical support to the external Dealer and Client users of the MarketAxess GUI application and other MA products</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Provide 2<span data-contrast=\"auto\"><span data-fontsize=\"11\">nd</span></span><span data-contrast=\"auto\"> line support services for client services and account management teams</span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Support external users of the API interfaces</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Monitoring system servers and ensuring appropriate monitoring is in place</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"27\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Raise and track issues through the use of the Jira ticketing mechanism.<span data-ccp-props=\"{}\">&nbsp;</span></li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<ul>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">4+ years of experience in production engineering, production support, or a related field.</span></li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">3+ years’ experience in building and customizing ITRS Geneos monitoring systems.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Experience with Grafana also preferred.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Proficiency with Jira and Salesforce Service Cloud</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Proven experience in implementing engineering projects, with the ability to coordinate cross-functional teams and deliver results.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Ability to leverage GenAI tools (e.g., GitHub Copilot or equivalent) to accelerate production support and improve code quality.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Applying AI-driven practices such as prompt engineering and AI-assisted code reviews to boost productivity and reduce delivery time while mitigating risks.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Strong analytical and problem-solving skills.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Strong interpersonal and communication skills.</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Experience with high-speed, high-volume transactional trading systems</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Strong Python, Linux/Bash, SQL, and XML skills</li>\n<li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">Experience using FIX Protocol&nbsp;</li>\n</ul>\n<p><strong>What You Can Expect from Us&nbsp;</strong></p>\n<ul>\n<li>Central Location: based at our city offices near St Paul's.&nbsp;&nbsp;</li>\n<li>Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines&nbsp;</li>\n<li>Paid Time Off: 25 days annual leave entitlement plus 2 charity days</li>\n<li>Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service&nbsp;</li>\n<li>Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan</li>\n<li>Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences&nbsp;</li>\n</ul>\n<p><em>Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Technology work in the office 3 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.</em></p><div class=\"content-conclusion\"><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><a href=\"https://www.marketaxess.com/pdf/greenhouse-mktx-privacy-notice.pdf\" target=\"_blank\">MarketAxess Privacy Notice for Candidates</a></span></p>\n<p><a href=\"https://www.marketaxess.com/pdf/CCPA-notice.pdf\" target=\"_blank\">CCPA Notice at Collection for California Employees and Applicants</a></p></div>","internal_content":null,"live":true,"active":true,"external":true,"internal":false,"first_published_at":"2026-10-28T13:26:40-04:00","created_at":"2026-10-28T13:26:40-04:00","updated_at":"2026-10-28T16:15:37-04:00"}]